As the peak industry body representing bus and coach operators in New South Wales, BusNSW was established in 1942 and represents a diverse and broad-based membership.
This includes contracted operators delivering essential public transport services under Transport for NSW contracts across metropolitan, outer-metropolitan, and rural and regional areas. BusNSW also represents non-contracted operators in the long-distance, tourist and charter sectors, as well as associate members from the manufacturing, supply and service industries that support the bus and coach sector.
BusNSW’s mission is to advocate for the efficient and sustainable growth of public transport in NSW and to promote bus and coach travel as a safe, reliable, and accessible means of connecting people and communities. The Association’s governance framework is designed to ensure fair and balanced representation across the industry, encompassing small and large businesses, family-owned enterprises, private companies, and multinationals.
The NSW bus and coach industry is a vital component of the state’s transport network, with approximately 950 accredited operators providing public passenger services. The industry employs around 26,000 authorised drivers, ensuring communities throughout New South Wales have access to education, employment, health services and leisure activities across the state.
The scale of operations is reflected in the industry’s fleet, which includes approximately 8,500 buses registered for regular passenger services, including school bus operations, and a further 2,700 buses and coaches dedicated to long-distance, tourist and charter services. Bus is the largest mode of public transport in NSW, accounting for around 42 per cent of mode share and carrying more than 345 million passengers annually.
The bus and coach industry faces ongoing change due to population growth, energy transition, the digital economy, climate change and evolving technology. BusNSW members will continue to play a key role in making NSW a better place to live via the provision of safe, efficient and sustainable bus and coach services.